Non-Returnable Items
- Customised products and earrings cannot be returned unless there is a manufacture issue. Items marked as "Final Sale" on the product page are not eligible for return.
General Returns
- Eligible BONTÉ30 items can be returned within 14 days of purchase.
- Items must be unused, in their original condition, and include all original packaging.
Return Conditions
- All returned items must meet our return policy requirements. Items that do not comply will be sent back at your expense.
Refunds
- Shipping fees and any applied discount codes are non-refundable.
Return Process
- Request a Return
- Email us at bonte30_jewellery@outlook.com to request a return address.
- Send Your Return
- Mail the item, including its original packaging, to the provided address.
- Customers are responsible for covering return shipping costs.
- Receive Your Refund
- Once your return is received, we will process your refund. Please allow up to 15 business days for the refund to be completed.